{"id":5013,"date":"2022-08-09T20:48:23","date_gmt":"2022-08-09T11:48:23","guid":{"rendered":"https:\/\/blog.sphinfo.com\/?p=5013"},"modified":"2023-05-08T16:50:23","modified_gmt":"2023-05-08T07:50:23","slug":"crm","status":"publish","type":"post","link":"https:\/\/blog.ifiedinc.com\/index.php\/2022\/08\/09\/crm\/","title":{"rendered":"CRM\ud234 \ub3c4\uc785\uc744 \uace0\ub824 \uc911\uc774\ub77c\uba74? \uaf2d \ud655\uc778\ud574\uc57c \ud560 6\uac00\uc9c0 \u2714\ufe0f"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blog.sphinfo.com\/wp-content\/uploads\/2022\/08\/\u1109\u1173\u110f\u1173\u1105\u1175\u11ab\u1109\u1163\u11ba-2022-08-09-\u110b\u1169\u1112\u116e-8.47.20.png\" alt=\"\" class=\"wp-image-5034\" width=\"688\" height=\"338\" srcset=\"https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/\u1109\u1173\u110f\u1173\u1105\u1175\u11ab\u1109\u1163\u11ba-2022-08-09-\u110b\u1169\u1112\u116e-8.47.20.png 812w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/\u1109\u1173\u110f\u1173\u1105\u1175\u11ab\u1109\u1163\u11ba-2022-08-09-\u110b\u1169\u1112\u116e-8.47.20-300x148.png 300w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/\u1109\u1173\u110f\u1173\u1105\u1175\u11ab\u1109\u1163\u11ba-2022-08-09-\u110b\u1169\u1112\u116e-8.47.20-768x378.png 768w\" sizes=\"auto, (max-width: 688px) 100vw, 688px\" \/><\/figure><\/div>\n\n\n\n<p style=\"font-size:14px\"><br><br><strong>CRM, \uace0\uac1d \uad00\uacc4 \uad00\ub9ac(Customer relationship management)<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<p style=\"font-size:13px\"><em><strong>*CRM<\/strong>\uc740 \uae30\uc5c5\uc774 \uc18c\ube44\uc790\ub97c \uc790\uc2e0\uc758 \uace0\uac1d\uc73c\ub85c \ub9cc\ub4e4\uace0 \uc774\ub97c \uc7a5\uae30\uac04 \uc720\uc9c0\ud558\uae30 \uc704\ud55c \ubaa8\ub4e0 \uacbd\uc601 \ud65c\ub3d9\uc744 \uc774\ub974\ub294 \ub9d0\uc774\uc9c0\ub9cc, \uc694\uc998\uc5d0\ub294 \uace0\uac1d \uad00\uacc4\ub97c \ud6a8\uacfc\uc801\uc73c\ub85c \uad6c\ucd95\ud558\uae30 \uc704\ud55c \ub3c4\uad6c(\uc18c\ud504\ud2b8\uc6e8\uc5b4) \uc790\uccb4\ub97c \uc9c0\uce6d\ud558\ub294 \ub9d0\ub85c \ub354 \ub9ce\uc774 \uc4f0\uc774\uace0 \uc788\uc2b5\ub2c8\ub2e4<\/em>.<\/p>\n\n\n\n<p style=\"font-size:14px\"><br><br>? \uace0\uac1d \uad00\uacc4 \uad00\ub9ac\ub97c \ud1b5\ud574 \uace0\uac1d\uc5d0\uac8c \ubcf4\ub2e4 \ub098\uc740 \uc11c\ube44\uc2a4 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uace0, \uace0\uac1d\uc758 \ube0c\ub79c\ub4dc \ucda9\uc131\ub3c4\ub97c \ub192\uc77c \uc218 \uc788\ub2e4\ub294 \uac83\uc740 \ub204\uad6c\ub098 \uc544\ub294 \uc0ac\uc2e4\uc774\uc8e0! <strong>CRM \uc18c\ud504\ud2b8\uc6e8\uc5b4<\/strong>\ub97c \ud65c\uc6a9\ud558\uba74, CRM \ud504\ub85c\uc138\uc2a4\ub97c \ud6a8\uc728\uc801\uc73c\ub85c \uad00\ub9ac\ud558\uace0 \uc62c\ubc14\ub978 \ubc29\uc2dd\uc73c\ub85c \uc7a0\uc7ac\uace0\uac1d\uacfc \uc18c\ud1b5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c, <span style=\"text-decoration: underline;\">\ub9ac\uc18c\uc2a4\ub97c \uc808\uc57d\ud558\uace0, \ub2e4\uc591\ud55c \ubd80\uc11c\uc640\uc758 \ud611\uc5c5\uc744 \ud1b5\ud574 \ud6a8\uacfc\uc801\uc73c\ub85c \ube44\uc988\ub2c8\uc2a4 \uc6b4\uc601<\/span>\ud560 \uc218 \uc788\ub2e4\ub294 \uc7a5\uc810 \ub610\ud55c \uc874\uc7ac\ud569\ub2c8\ub2e4!<br><br>CRM \uc18c\ud504\ud2b8\uc6e8\uc5b4 \ub3c4\uc785\uc744 \uace0\ub824\ud55c\ub2e4\uba74, \ub2e4\uc591\ud55c \ud234\uc744 \uc0b4\ud3b4\ubcf4\ub824\uba74 \ub9ce\uc740 \uc2dc\uac04\uacfc \ub9ac\uc18c\uc2a4\uac00 \uc18c\uc694\ub418\uae30 \ub9c8\ub828\uc778\ub370\uc694. \uc601\uc5c5, \ub9c8\ucf00\ud305 \ubc0f CS \ub4f1 \uc5ec\ub7ec \ud300\uc5d0 \uac78\uccd0 CRM \ud504\ub85c\uc138\uc2a4\uac00 \uc9c4\ud589\ub418\ub294 \ub9cc\ud07c \uc801\ud569\ud55c \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub97c \ucc3e\uae30 \uc704\ud574\uc11c\ub294 \uc5ec\ub7ec \uc0ac\ud56d\ub4e4\uc744 \uc2e0\uc911\ud788 \uace0\ub824\ud574\uc57c \ud558\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4 ?? <strong> <\/strong>\uc774\ubc88 \ud3ec\uc2a4\ud305\uc5d0\uc11c\ub294 <strong>CRM \ud234 \ub3c4\uc785\uc744 \uace0\ub824 \uc911\uc774\ub77c\uba74 \ud655\uc778\ud574\uc57c \ud560 \uc0ac\ud56d\uc744 6\uac00\uc9c0<\/strong>\ub97c \uc18c\uac1c\ud574 \ub4dc\ub9ac\uace0\uc790 \ud569\ub2c8\ub2e4!<\/p>\n\n\n\n<p><br><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignleft size-large is-resized\"><a href=\"https:\/\/www.facebook.com\/groups\/mondaykorea\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blog.sphinfo.com\/wp-content\/uploads\/2022\/03\/\u1107\u1162\u1102\u1165-1024x256.png\" alt=\"\" class=\"wp-image-4349\" width=\"786\" height=\"196\" srcset=\"https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/03\/\u1107\u1162\u1102\u1165-1024x256.png 1024w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/03\/\u1107\u1162\u1102\u1165-300x75.png 300w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/03\/\u1107\u1162\u1102\u1165-768x192.png 768w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/03\/\u1107\u1162\u1102\u1165.png 1200w\" sizes=\"auto, (max-width: 786px) 100vw, 786px\" \/><\/a><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><br><strong><br><br>\uaf2d! \uace0\ub824\ud574\uc57c \ud560 \uc0ac\ud56d 6\uac00\uc9c0\ub97c \ud655\uc778\ud574 \ubcf4\uc138\uc694<\/strong>??<\/h3>\n\n\n\n<p><br><strong><br>1. \uace0\uac1d DB \uad00\ub9ac<\/strong> <strong>\uae30\ub2a5<\/strong> ?<\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<p style=\"font-size:14px\">&#8220;\ub9ac\ub4dc \ub9e4\ub2c8\uc9c0\uba3c\ud2b8&#8221;\ub77c\uace0\ub3c4 \ud558\ub294 \uace0\uac1d DB \uad00\ub9ac \uae30\ub2a5\uc740 <strong>\uace0\uac1d \ubc0f \uc7a0\uc7ac \uace0\uac1d\uc758 \uc815\ubcf4\ub97c \uad00\ub9ac<\/strong>\ud558\uace0, \uc804\ub7b5\uc801\uc73c\ub85c \uace0\uac1d\uc5d0\uac8c \ucee8\ud0dd\ud560 \uc218 \uc788\ub294 <strong>\ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ud504\ub85c\uc138\uc2a4<\/strong>\ub97c \uad6c\ucd95\ud558\ub294 \uae30\ub2a5\uc778\ub370\uc694. \uac00\uc7a5 \uae30\ubcf8\uc801\uc73c\ub85c \ud655\uc778\ud574\uc57c \ud560 \uc0ac\ud56d\uc740 <strong>\uc800\uc7a5 \uac00\ub2a5\ud55c \uc5f0\ub77d\ucc98\uc758 \uc218<\/strong>\uc785\ub2c8\ub2e4. CRM \ud234\uc778\ub370 \uc800\uc7a5 \uac00\ub2a5\ud55c \uc218\uc5d0 \uc81c\ud55c\uc774 \uc788\ub2e4\ub294 \uac83\uc774 \uc758\uc544\ud560 \uc218 \uc788\uaca0\uc9c0\ub9cc, \ub9ce\uc740 CRM \ud234\uc774 \uae30\ub2a5\uc5d0 \ub530\ub77c \ud639\uc740 \uc694\uae08\uc81c\uc5d0 \ub530\ub77c \uc5f0\ub77d\ucc98 \uc218\ub97c \uc81c\ud55c\ud558\uace0 \uc788\uc73c\ub2c8, \uaf2d \ud655\uc778\ud574 \ubcf4\uc544\uc57c \ud569\ub2c8\ub2e4. \ub610\ud55c, <span style=\"text-decoration: underline;\">\uace0\uac1d\uc758 \uc815\ubcf4\ub97c \uc5bc\ub9c8\ub098 \uc27d\uac8c \uac80\uc0c9\ud560 \uc218 \uc788\ub294\uc9c0, \uace0\uac1d \uc720\ud615 \ubcc4\ub85c \ud544\ud130\ub9c1\ud558\uc5ec \ud655\uc778\ud560 \uc218 \uc788\ub294 \uae30\ub2a5\uc744 \uc9c0\uc6d0\ud558\ub294\uc9c0<\/span> \ud655\uc778\ud574 \ubcf4\uc138\uc694. \ucee8\ud0dd \ud788\uc2a4\ud1a0\ub9ac\ub97c \ud30c\uc545\ud560 \uc218 \uc788\ub294\uc9c0\ub3c4 \ud568\uaed8 \ud655\uc778\ud574 \ubcf4\uba74 \uc88b\uc2b5\ub2c8\ub2e4!<\/p>\n\n\n\n<p><br><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blog.sphinfo.com\/wp-content\/uploads\/2022\/08\/Group-1261156494-1024x862.png\" alt=\"\" class=\"wp-image-5025\" width=\"690\" height=\"580\" srcset=\"https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156494-1024x862.png 1024w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156494-300x252.png 300w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156494-768x646.png 768w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156494-1536x1292.png 1536w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156494-2048x1723.png 2048w\" sizes=\"auto, (max-width: 690px) 100vw, 690px\" \/><\/figure><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><br><strong><br><br>2. \ud30c\uc774\ud504\ub77c\uc778 \uad00\ub9ac \uae30\ub2a5<\/strong> ?<\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<p style=\"font-size:14px\">\uae30\uc5c5\uc740 <strong>\ud30c\uc774\ud504\ub77c\uc778<\/strong>\uc744 \ud1b5\ud574 \uc7a0\uc7ac \uace0\uac1d\uc774 \uad6c\ub9e4 \uacfc\uc815\uc5d0\uc11c \uc5b4\ub514\uc5d0 \uc704\uce58\ud574 \uc788\ub294\uc9c0, \uae30\uc5c5\uc774 \uc601\uc5c5 \ud504\ub85c\uc138\uc2a4\uc5d0\uc11c \uc5b4\ub290 \ubd80\ubd84\uc5d0 \ucd08\uc810\uc744 \ub9de\ucdb0\uc57c \ud558\ub294\uc9c0 \ud30c\uc545\ud560 \uc218 \uc788\uc744 \ubfd0\ub9cc \uc544\ub2c8\ub77c, \ub2e4\uc591\ud55c \uae30\uc900\uc5d0 \ub530\ub77c \uc7a0\uc7ac \uace0\uac1d\uc744 \ubd84\ub958\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub530\ub77c\uc11c, CRM \ud234\uc5d0\uc11c \uc5bc\ub9c8\ub098 \uccb4\uacc4\uc801\uc73c\ub85c <strong>\ud30c\uc774\ud504\ub77c\uc778 \ub2e8\uacc4\ub97c \uad6c\uc131<\/strong>\ud558\uace0 \ud6a8\uc728\uc801\uc73c\ub85c \uad00\ub9ac\ud560 \uc218 \uc788\ub294\uc9c0 \uccb4\ud06c\ud574 \ubcf4\uc544\uc57c \ud558\ub294\ub370\uc694. \ud30c\uc774\ud504\ub77c\uc778 \uae30\ub2a5\uc744 \ud1b5\ud574 \uae30\uc900\uc5d0 \ub530\ub77c \uc6b0\uc120\uc21c\uc704\ub97c \uc9c0\uc815\ud558\uace0 \uace0\uac1d\uc73c\ub85c \uc804\ud658\ud560 \uac00\ub2a5\uc131\uc774 \ub192\uc740 \uc7a0\uc7ac \uace0\uac1d\uc5d0\uac8c \uc9d1\uc911\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p><strong><br><br><br>3. \uc138\uc77c\uc988 \uc790\ub3d9\ud654<\/strong> ?<\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<p style=\"font-size:14px\">\ud639\uc2dc \uc138\uc77c\uc988 \ud504\ub85c\uc138\uc2a4\uc758 \uc57d 30%\uac00 \uc790\ub3d9\ud654\ub420 \uc218 \uc788\ub2e4\ub294 \uc0ac\uc2e4\uc744 \uc54c\uace0 \uacc4\uc168\ub098\uc694? <strong>\uc138\uc77c\uc988 \uc790\ub3d9\ud654<\/strong> \uc5ed\uc2dc \ub2f9\uc5f0\ud55c \uae30\ub2a5\uc73c\ub85c \uc5ec\uaca8\uc9c0\ub294 CRM \uae30\ub2a5 \uc911 \ud558\ub098\uc785\ub2c8\ub2e4. \ud558\uc9c0\ub9cc, \ub180\ub78d\uac8c\ub3c4 \uadf8\ub807\uc9c0 \uc54a\uc740 \uacbd\uc6b0\uac00 \ub300\ubd80\ubd84\uc774\uc8e0. <strong>\uc790\ub3d9\ud654<\/strong>\ub97c \ud65c\uc6a9\ud558\uba74 \uc138\uc77c\uc988 \uc8fc\uae30\ub97c \uad00\ub9ac\ud558\uace0, \uc138\uc77c\uc988 \ub2f4\ub2f9\uc790\ub97c \uc790\ub3d9\uc73c\ub85c \ud560\ub2f9\ud558\uac70\ub098 \ub2f4\ub2f9\uc790\uc5d0\uac8c \uc138\uc77c\uc988 \ud604\ud669\uc5d0 \ub300\ud55c \uc54c\ub9bc\uc744 \ubc1c\uc1a1\ud558\ub294 \ub4f1 <span style=\"text-decoration: underline;\">\uc138\uc77c\uc988 \ud504\ub85c\uc138\uc2a4\ub97c \ud6a8\uc728\uc801\uc73c\ub85c \uc6b4\uc601<\/span>\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc138\uc77c\uc988 \ub9ac\uc18c\uc2a4\ub97c \ud575\uc2ec \uc5c5\ubb34\uc5d0 \uc9d1\uc911\uc2dc\ud0a4\uace0\uc790 \ud55c\ub2e4\uba74, \uc138\uc77c\uc988 \uc790\ub3d9\ud654 \uae30\ub2a5\uc744 \uc81c\uacf5\ud558\ub294\uc9c0 \uc0b4\ud3b4\ubcf4\uba74 \uc88b\uaca0\uc8e0?<\/p>\n\n\n\n<p><br><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"298\" src=\"https:\/\/blog.sphinfo.com\/wp-content\/uploads\/2022\/08\/Group-1261156495-1024x298.png\" alt=\"\" class=\"wp-image-5026\" srcset=\"https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156495-1024x298.png 1024w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156495-300x87.png 300w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156495-768x224.png 768w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156495-1536x447.png 1536w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156495-2048x596.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<p><strong><br><br><br>4. \uc5f0\ub3d9<\/strong> ?<\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<p style=\"font-size:14px\">\ud558\ub098\uc758 \ud234 \ub0b4\uc5d0\uc11c Salesforce, mailchimp \ub4f1\uacfc \uac19\uc740 \uc678\ubd80 CRM \uc11c\ube44\uc2a4\ub97c \ud568\uaed8 \uad00\ub9ac\ud560 \uc218 \uc788\ub2e4\uba74 \uc5b4\ub5a8\uae4c\uc694?<br>CRM \ud504\ub85c\uc138\uc2a4\uc5d0\ub294 \uc138\uc77c\uc988, \ub9c8\ucf00\ud305, CS \ub4f1 \ub9ce\uc740 \ud300\uc774 \uc874\uc7ac\ud558\ub294 \ub9cc\ud07c \ub2e4\uc591\ud55c \uc678\ubd80 \uc11c\ube44\uc2a4\ub97c \ud544\uc694\ub85c \ud558\uace0, \ud300\ubcc4\ub85c \uc0ac\uc6a9\ud558\ub294 \ud234\uc774 \ub2e4\ub97c \uc218\ubc16\uc5d0 \uc5c6\uc2b5\ub2c8\ub2e4. \ub2e4\uc591\ud55c CRM \ud234\uc744 \uc624\uac00\uba70 \uc5c5\ubb34\ub97c \uc9c4\ud589\ud558\ub294 \uac83\uc774 \uc2a4\ud2b8\ub808\uc2a4\ub85c \uc5ec\uaca8\uc9c8 \uc218\ub3c4 \uc788\uc8e0. \uc678\ubd80 \uc11c\ube44\uc2a4\uc640\uc758 \uc5f0\ub3d9\uc740 \ud55c \uacf3\uc5d0\uc11c <strong>\uc5c5\ubb34 \ud1b5\ud569 \uad00\ub9ac\ub97c \uac00\ub2a5\ud558\uac8c \ud558\uba70 \uc2dc\uac04\uacfc \ub9ac\uc18c\uc2a4\ub97c \uc808\uc57d\ud560 \uc218 \uc788\ub3c4\ub85d<\/strong> \ub3c4\uc640\uc90d\ub2c8\ub2e4. CRM \ud234 \ub3c4\uc785\uc744 \uace0\ub824 \uc911\uc774\ub77c\uba74, <span style=\"text-decoration: underline;\">\uc678\ubd80 \uc18c\ud504\ud2b8\uc6e8\uc5b4\uc640 \uc5f0\ub3d9\uc744 \uc9c0\uc6d0\ud558\uc5ec \ud1b5\ud569\uc801\uc778 \uc5c5\ubb34 \uad00\ub9ac\uac00 \uac00\ub2a5\ud55c\uc9c0 \ud655\uc778<\/span>\ud574 \ubcf4\uc138\uc694! \ucd94\uac00\uc801\uc73c\ub85c, \ucf54\ub529 \uc5c6\uc774 \uac04\ud3b8\ud558\uac8c \uc5f0\ub3d9\uc774 \uac00\ub2a5\ud55c\uc9c0\ub3c4 \ud568\uaed8 \ud655\uc778\ud574 \ubcf4\uba74 \uc88b\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p><br><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"290\" src=\"https:\/\/blog.sphinfo.com\/wp-content\/uploads\/2022\/08\/Group-1261156498-1024x290.png\" alt=\"\" class=\"wp-image-5029\" srcset=\"https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156498-1024x290.png 1024w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156498-300x85.png 300w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156498-768x218.png 768w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156498-1536x435.png 1536w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156498-2048x580.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>\uba3c\ub370\uc774\ub2f7\ucef4\uc5d0\uc11c\ub294 Salesforce, Mailchimp, Copper, Twillo \ub4f1\uacfc \uac19\uc740 CRM \uc11c\ube44\uc2a4\ub97c \uc5f0\ub3d9\ud558\uc5ec&nbsp;<em>\ud6a8\uc728\uc801\uc778 CRM \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \uad6c\ucd95\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/em><\/figcaption><\/figure>\n\n\n\n<p><br><br><br><strong>5. \uc2dc\uac04 \uad00\ub9ac \ubc0f \uc2a4\ucf00\uc904\ub9c1<\/strong> ?<\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<p style=\"font-size:14px\">\uc5f0\ub77d\ucc98\ub97c \uc800\uc7a5\ud558\uace0 \uad00\ub9ac\ud558\ub294 CRM \uace0\uc720 \uae30\ub2a5\ub3c4 \uc911\uc694\ud558\uc9c0\ub9cc, \ub354 \ub098\uc544\uac00 \uc2dc\uac04 \ucd94\uc801, \uce98\ub9b0\ub354 \uae30\ub2a5 \ubc0f \uc54c\ub9bc \uae30\ub2a5 \ub4f1\uacfc \uac19\uc740 <strong>\uc6cc\ud06c\ud50c\ub85c\uc6b0 \uad00\ub9ac \uae30\ub2a5<\/strong>\uc744 \uc81c\uacf5\ud558\ub294\uc9c0 \uc0b4\ud3b4\ubcf4\uba74 \uc88b\uc2b5\ub2c8\ub2e4. \ud639\uc2dc, \uc5c5\ubb34\ub97c \uc218\ud589\ud558\uae30 \uc704\ud574 \uc5ec\ub7ec \uac1c\uc758 \ubcc4\ub3c4 \uc2dc\uc2a4\ud15c\uc744 \uac16\ucd94\uace0 \uacc4\uc2e0\uac00\uc694? \ud558\ub098\uc758 CRM \ud234\uc5d0\uc11c CRM \uae30\ub2a5\ubfd0\ub9cc \uc544\ub2c8\ub77c \uc804\uccb4 \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \ubaa8\ub450 \uad00\ub9ac\ud560 \uc218 \uc788\ub2e4\uba74 \ud070 \uc2dc\ub108\uc9c0\ub97c \ub0bc \uc218 \uc788\uaca0\uc8e0? <\/p>\n\n\n\n<p><br><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blog.sphinfo.com\/wp-content\/uploads\/2022\/08\/Group-1261156497-1-1024x709.png\" alt=\"\" class=\"wp-image-5038\" width=\"667\" height=\"461\" srcset=\"https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156497-1-1024x709.png 1024w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156497-1-300x208.png 300w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156497-1-768x532.png 768w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156497-1-1536x1063.png 1536w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156497-1-2048x1418.png 2048w\" sizes=\"auto, (max-width: 667px) 100vw, 667px\" \/><\/figure><\/div>\n\n\n\n<p><strong><br><br><br>6. \uc774\uba54\uc77c \ub9c8\ucf00\ud305 \uc790\ub3d9\ud654<\/strong> ?<\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<p style=\"font-size:14px\">\uc138\uc77c\uc988, \ub9c8\ucf00\ud305 \ubc0f CRM \ud65c\ub3d9\uc758 \uc0c1\ub2f9 \ubd80\ubd84\uc740 <strong>\uc774\uba54\uc77c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158<\/strong>\uacfc \uad00\ub828\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc2e0\uaddc \ub9ac\ub4dc\uc5d0\uac8c \uc548\ub0b4 \uba54\uc77c\uc744 \ubc1c\uc1a1\ud558\uac70\ub098, \uae30\uc874 \uace0\uac1d\uc5d0\uac8c \ub9c8\ucf00\ud305 \ud504\ub85c\ubaa8\uc158 \uba54\uc77c\uc744 \ubc1c\uc1a1\ud558\ub294 \ub4f1, CRM \ud504\ub85c\uc138\uc2a4\uc5d0\uc11c\ub294 \ub2e4\uc591\ud55c \ubc29\uc2dd\uc73c\ub85c \uc790\ub3d9\ud654\ub41c \uc774\uba54\uc77c\uc744 \ubc1c\uc1a1\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub530\ub77c\uc11c, Gmail, Mailchimp\uc640 \uac19\uc740 \uc774\uba54\uc77c \ud50c\ub7ab\ud3fc\uacfc \uc5f0\ub3d9\ud558\uc5ec \uc774\uba54\uc77c \uc790\ub3d9\ud654\uac00 \uac00\ub2a5\ud55c\uc9c0 \uc0b4\ud3b4\ubcf4\uc544\uc57c \ud569\ub2c8\ub2e4. \uace0\uac1d \uc720\ud615\uc5d0 \ub530\ub77c \ub9c8\ucf00\ud305 \uc774\uba54\uc77c\uc744 \uc790\ub3d9\uc73c\ub85c \ubc1c\uc1a1\ud560 \uc218 \uc788\ub2e4\uba74, \ud6a8\uc728\uc801\uc778 <strong>CRM \ud504\ub85c\uc138\uc2a4<\/strong>\ub97c \uad6c\ucd95\ud560 \uc218 \uc788\uaca0\uc8e0?<\/p>\n\n\n\n<p><br><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blog.sphinfo.com\/wp-content\/uploads\/2022\/08\/Group-1261156496-1024x819.png\" alt=\"\" class=\"wp-image-5027\" width=\"693\" height=\"553\" srcset=\"https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156496-1024x819.png 1024w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156496-300x240.png 300w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156496-768x614.png 768w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156496-1536x1229.png 1536w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2022\/08\/Group-1261156496-2048x1638.png 2048w\" sizes=\"auto, (max-width: 693px) 100vw, 693px\" \/><\/figure><\/div>\n\n\n\n<p style=\"font-size:14px\" class=\"has-text-align-center\"><br><br>\bCRM\ud234 \ub3c4\uc785\uc744 \uace0\ub824 \uc911\uc774\uc2e0\uac00\uc694? \uba3c\ub370\uc774\ub2f7\ucef4\uc744 \ubb34\ub8cc\ub85c \uccb4\ud5d8\ud574 \ubcf4\uc138\uc694 ?<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/monday.sphinfo.com\/trial?utm_source=monday&amp;utm_medium=blog&amp;utm_campaign=220809\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blog.sphinfo.com\/wp-content\/uploads\/2021\/09\/banner-02-1024x256.png\" alt=\"\" class=\"wp-image-3600\" width=\"670\" height=\"167\" srcset=\"https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2021\/09\/banner-02-1024x256.png 1024w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2021\/09\/banner-02-300x75.png 300w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2021\/09\/banner-02-768x192.png 768w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2021\/09\/banner-02-1536x384.png 1536w, https:\/\/blog.ifiedinc.com\/wp-content\/uploads\/2021\/09\/banner-02-2048x512.png 2048w\" sizes=\"auto, (max-width: 670px) 100vw, 670px\" \/><\/a><\/figure><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CRM, \uace0\uac1d \uad00\uacc4 \uad00\ub9ac(Customer relationship management) *CRM\uc740 \uae30\uc5c5\uc774 \uc18c\ube44\uc790\ub97c \uc790\uc2e0\uc758 \uace0\uac1d\uc73c\ub85c \ub9cc\ub4e4\uace0 \uc774\ub97c \uc7a5\uae30\uac04 \uc720\uc9c0\ud558\uae30 \uc704\ud55c \ubaa8\ub4e0 \uacbd\uc601 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5034,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[178,15,1,187],"tags":[57,160,27,94,86,92,161,30,34,85,31],"class_list":{"0":"post-5013","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","6":"hentry","7":"category-crm","8":"category-pm","9":"category-productivity","10":"category-trend","11":"tag-crm","13":"tag-27","14":"tag-94","15":"tag-86","16":"tag-92","17":"tag-161","18":"tag-30","19":"tag-34","20":"tag-85","21":"tag-31"},"_links":{"self":[{"href":"https:\/\/blog.ifiedinc.com\/index.php\/wp-json\/wp\/v2\/posts\/5013","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.ifiedinc.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.ifiedinc.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.ifiedinc.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.ifiedinc.com\/index.php\/wp-json\/wp\/v2\/comments?post=5013"}],"version-history":[{"count":24,"href":"https:\/\/blog.ifiedinc.com\/index.php\/wp-json\/wp\/v2\/posts\/5013\/revisions"}],"predecessor-version":[{"id":5049,"href":"https:\/\/blog.ifiedinc.com\/index.php\/wp-json\/wp\/v2\/posts\/5013\/revisions\/5049"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.ifiedinc.com\/index.php\/wp-json\/wp\/v2\/media\/5034"}],"wp:attachment":[{"href":"https:\/\/blog.ifiedinc.com\/index.php\/wp-json\/wp\/v2\/media?parent=5013"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.ifiedinc.com\/index.php\/wp-json\/wp\/v2\/categories?post=5013"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.ifiedinc.com\/index.php\/wp-json\/wp\/v2\/tags?post=5013"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}